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POSITION SUMMARY: The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.
PRINCIPAL RESPONSIBILITIES:
Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
Responds to all cancellation requests in alignment with the established escalation policy.
Proactively communicates with or responds to customers in support of company pricing initiatives.
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
Increases customer penetration by selling full suite of Republic Services products.
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
Partners with the operations team, when needed, to address customer services issues.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Performs other job-related duties as assigned or apparent.
PREFERRED QUALIFICATIONS:
Waste or transportation industry experience.
MINIMUM QUALIFICATIONS:
Minimum of 1 year of relevant sales experience. (Required)
Valid driver’s license. (Required)
Full Time
Utilities
$123k-167k (estimate)
03/28/2023
05/22/2024
republicservices.com
PHOENIX, AZ
15,000 - 50,000
1996
DONALD W SLAGER
$10B - $50B
Utilities
Republic Service Of New Jersey is an environmental services company based out of 908 N Lenola Rd, Moorestown, New Jersey, United States.
The job skills required for Account Manager include Customer Service, Customer Relationship, Salesforce, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.